Check our FAQ's Page HERE for more answers!!!

Have an Order Question?

Please email us directly at with a large subject such as ORDER ISSUE.  This helps us to see your communication a lot easier than our "Suggestions" form.  Starting in June of 2019 - we will phase out the ability for you to make changes to your order after it is placed.  PLEASE REVIEW YOUR ORDER CAREFULLY - make sure the SHIP TO address is correct, and that all of the items you wish to order are present and in the correct sizes and amounts.  Once your order is submitted, it cannot be combined or changed.  

Our Contact Information:

animalEO Essential Oils for Animals

Crow River Animal Hospital, LTD

1969 County Road 5 SW

Howard Lake, Minnesota USA 



Please Note:  We do not have regular office hours to handle customer service calls.  Currently, due to high call volume our voicemail is often full - and we do not recommend calling by phone.  We do not offer product advice or veterinary consults by phone.  Please use the Facebook group for questions regarding products and product support. 

If your matter pertains to an order, or requires more immediate attention, please make sure to email us directly at with a large subject "ORDER ISSUE" - and make sure to include all your name information from your order.

Have a Question about Products?

As much as Dr. Shelton would love to answer your questions personally, her busy schedule does not always allow for one on one information exchange.  To be able to help as many people as possible, most questions are best addressed in the animalEO Facebook group. CLICK HERE to request to join the animalEO group!  

And, please LIKE our animalEO Page too!

Suggestions for animalEO?

Please note...if you have questions about what to use for your animal - please request to join our Facebook group HERE first!